Testimonials about RCD RV
We purchased a new Brinkley Z3100 fifth wheel recreational vehicle about a year ago from RCD RV Supercenter, Delaware Ohio. This was our first RV purchase after renting many different classes and types. The sales side of RCD was excellent. Our sales person (Ben McClure) were very knowledgeable, honest and patient while providing us with information on this big decision. A year later, we feel their input really contributed to our satisfaction with this purchase.
We waited to post our review because many people seem to have bad experiences with service/repairs after the sale. Like most RVs, we had a few adjustments and repairs after our first few outings. Throughout the first year, we used our Brinkley quite a bit and logged about 7,000 miles. The RV went back to RCD several times for minor repairs, upgrades and required service. Again RCD surpassed our expectations. The service was completed in a timely fashion and communications were always excellent. From our service coordinator (Kelly Chaffin and Josh Hinton) to the technicians who talked us though service and repairs, everyone was very professional and friendly. We would highly recommend RCD RV Delaware, Ohio to anyone who is looking to buy an RV vehicle or needs any type of service done on their RV.
Thank You,
Michael and Michelle
- Michael from Westerville, OH
The whole team was extremely helpful when I traded in my travel trailer for a fifth wheel. Everything from assisting my inspector with the things he required, being flexible with my arrival time, helping me remove a mattress! Great service I would totally recommend to others!! - Brandon from Indianapolis, IN
We traveled from South Carolina to the Delaware, OH location to purchase our new Renegade Vienna. We worked with Jay and we could not be happier with the sales and service. They treated us like family and we felt very much welcome. And Jay has gone ABOVE AND BEYOND in supporting us on our travels as we have been learning some of the newer technology. We plan on a couple of upgrades to our coach and we will again travel from SC to RCDRV in Delaware to have what we want we would like done. They are our “HOME BASE”. And we could not recommend this dealership enough! Thank you all! - Jill from Loris, SC
We had a major issue with our new Winnebago TT which was purchased somewhere else. After picking up at RCD for for warranty work, 2 stabilizers broke loose while merging onto the interstate. RCD sent Buck out who repaired us on the spot! Thank heaven for the great team at RCD! - Keith from Zanesville, OH
We have been looking for a Class A RV for about 8 months. We finally found the perfect one at this dealership. Our salesperson, Justin, was great. Very knowledgeable, professional and answered all our questions. He stayed with us from the beginning to the end. We are about 3 hours away and everthing was done over the phone. We also talked with Terry in finance whom was also very helpful and answered all our questions. He was very patient with us and worked hard on getting us the best interest rate. When we arived to complete the purchase, everyone was very friendly and made us feel welcome and very important. They really showed their appreciation for our business. Kevin in finance covered everything and the process went smoothly. We really liked the fact that they took the time to introduce us to the service and parts department. From Justin, Terry, Kevin, the gentleman that did the orientation and the rest of the staff, thank you for making us feel important and making our purchase an easy one. - Gloria from Greenfield, IN
We had the pleasure of purchasing an RV from Avalon RV Dealer, and we must say, the experience was nothing short of exceptional. From the moment we walked in, we were greeted with a friendly smile and a warm welcome. The showroom was clean, organized, and filled with a wide variety of RVs to suit every need and budget.
The staff at Avalon RV are true professionals. They took the time to understand our needs, preferences, and budget, and guided us through the selection process with patience and expertise. There was no pressure to make a quick decision; instead, they encouraged us to take our time and ask as many questions as we needed. Their transparency and honesty were refreshing, and we felt confident that we were making an informed decision.
One of the standout aspects of our experience was the dealership's commitment to reliability. Every RV on the lot was in excellent condition, and the staff provided detailed information about the history, features, and maintenance of each vehicle. This level of care and attention to detail gave me peace of mind, knowing that we were investing in a high-quality product.
The buying process was seamless and efficient. The team at Avalon handled all the paperwork and logistics with professionalism and efficiency, ensuring that we could drive away in our new RV without any hassle. They even took the time to walk us through the features and functions of the RV, making sure we were comfortable and confident before hitting the road.
We highly recommend anyone to stop by if you are in the search of purchasing an RV, which can change your outdoor life like it did ours! - Sara from North Olmsted, OH
From the moment I searched and located my RV with RCD RV … I have felt welcome and valued … from the moment my salesman - Mark - contacted me after my online question which was after hours + over the weekend … he has been professional friendly helpful and willing to assist in any manner I requested … the entire Staff welcomed me once I arrived (after 15hr drive) the dealership is clean with needed supplies for an RV … My RV was prepped once I arrived and looked wonderful … my walk thru was with Matt - he was knowledgeable and made certain I understood each function and how to winterize plus so much more about the RV … Lannie helped install my trailer hitch with tension sway bars … he took his time making sure I knew how to use and the Do’s & Don’t … financing was a breeze with Jay as he explained the various options and answered all my questions… this team is well managed and will certainly make you feel welcome and valued as a customer … highly recommend this dealership … thank you, KP - Ken from Pascagoula, MS
I have to say that I had great customer service. Even though we didn’t end up purchasing a travel trailer, Sean was very kind. Robin in finance was kind as well. I had a great experience at Avalon in Medina. Thank you so much for your time! I appreciate you! - Marilyn from Columbia Station, OH
First of all. Our Salesman Don Ables was great and not pushy at all. Very soft spoken.and professional. Mike our service guy was also very informative and covered.our unit very well. Our whole experience with the entire staff was wonderful.
Ron & Nancy Miller - Ron from Lorain, OH
My husband and I have been looking for a newer travel trailer so while he was on vacation from work he went to Avalon. He found Jeff the salesman, Jeff was patient and kind most importantly not pushy. Robyn in finance she was also a tremendous help with getting us financed with a payment we liked. On Saturday we arrived at 9am and we were out of there full walk-thru and papers signed by 10:30am. There was no messing around straight to the point. We are now the owners of a 2020 Forest River Salem Cruise Lite. We couldnt have been more pleased with Jeff and Robyn. - Sally from Fredericksburg, OH
I was very happy with the experience at Avalon. Winn was our salesman and he worked with us and got us everything we were promised was very knowledgable about our RV. Mark in finance was very professional and nice. Jeff and Matt in service explained everything about our RV really well and worked great with us! I would highly recommend Avalon to everyone. We have dealt with other competitors and never had the great experience we did with Avalon! - Lisa
Thank you for the outstanding service! I came a fair distance for some warranty work on my RV. All aspects of my experience with Avalon RV have been excellent. Tim quickly diagnosed and ultimately repaired the problem, Maya communicated with the manufacturer to get the parts in a timely manner and Jeff worked with me to set up appointments which enabled me to get this done efficiently. In addition the building is set up to make waiting for the repair as comfortable as possible and everyone treated me with kindness. Best of all my RV is ready to roll - thank you ! - Melissa
Great service from everyone involved special thanks to Kim for her help - Raymond
Had some warranty issues with our new RV. Contacted Jeff in service and was told to bring it right in. Did so and Jeff had Steve in the service department go over our problems. Steve was great to work with and got everything fixed and took the time to show us what he did plus he answered our question. Both Jeff and Steve are assets to the dealership. - Keith
What a great experience I had at Avalon RV. Very friendly and courteous staff. Even though this was my first purchase from this dealer, they made me feel like I was a longtime customer. Great sales and service staff. GREAT prices. - Arthur
We began our search for our first trailer. We did our research, and got an idea of what we were looking for. We submitted a request to come look at a user trailer and they contacted us immediately. Jeff, the service manager, set up an appointment for us to come look. Once we got up there he was very helpful. He didnt push us one way or the other while looking at multiple units. We eventually decided to go with a brand new trailer and couldnt be happier. What I loved most is that he was not pushy and did not get annoyed with us going back and forth comparing two models. He made everything so easy and informed us of his honest opinion the whole time. Dave is the service department was great during the walk through and Scott in finance was amazing at informing us on all of our options and explaining the paperwork so that we would understand. They have gained customers for life from us! Best/easiest experience purchasing anything of this magnitude - Dana
We purchased a used camper ( 2 years old ) from Avalon . After getting it home we noticed an issue with the axle . Avalon had us bring it in to have the service department check it out . We only got the 30 day appliance warranty so the axle was not covered under it . In less than 30 minutes they had the camper checked and arraigned for a new axle to be shipped to them for the camper . It took about 2 weeks for the axle to arrive and the installation finished with no charge to us . Avalon Treated us well through out our purchase , the service department was very friendly and helpful . I would not hesitate to purchase from them . - Anonymous
Want to thank Jeff LoGuidice for his great service. We've been looking for a RoadTrek SS Agile for a few years now and when one was available in Medina's, Avalon RV center we called and made an appointment with Jeff. It was a cold day and Jeff had the RV heated up and running when we arrived. Jeff gave us incredible service by dedicating his full time and attention to us. Answered all of our questions and we shared military family history stories us as well. He took us through the process of purchase, loan and deliver and was there every step of the way. When an issue came up (RoadTrek corporation related) he immediately took care of it gaining us a $1500 rebate from RoadTrek as well as a lesser rebate from Avalon RV Center in order to meet our requested amount. He is always available to answer any questions and does not walk away once the sale is made. If you are looking for an RV I'd recommend Avalon RV Center and ask for Jeff LoGuidice. - Oleh
I would like to give a shut to the service dept. of James, Matt, and Dave for their fine tuning of my weight distribution hinge....on my trailer.....everything works perfect......thanks again!! Kelly Handwerk Orrville, Oh. - Kelly
Dual axle for smoother pulling and safety. - Richard from Westerville, OH
We live the open feel and the bright interior. The large rear window makes it feel airy and open. The bed is nice, firm and comfortable. - Farid
I like all aspects of it. - BRUCE from NEWARK, OH
Space and furniture
- WADE from Etna, OH
Functionality - James
That it is new and has the latest accessories. - Steve from Heath, OH
I like the grey color scheme and all the space it has for the kids in the bunk house. I love my farm house sink and out door kitchen as well. - Erin
Spaciousness and Quality
- Andrew
Power everything - Aaron from Ravenna, OH
I really love all the storage, the rear den, and the fridg - Franklin
Everything - Billy from Alexandria, KY
The floor plan and ceiling height. - Donald from Delaware, OH
Size and storage capability. - Allan
The camper has a huge kitchen area. - Jeffrey
It's more like a small apartment/condo that you can take anywhere. Glamping at a reasonable price. - William
A/C is cold and quieter than my older one, Rear seats/beds are comfortable. - Kenneth
The set up, the refrigerator , the king size bed - Thomas
The extra room - Ronald
It fits our life style - Grant
freedom - Linda from Delaware, OH
Rear Slide and ease of use - Scott from Lithopolis, OH
Amenities like full size fridge, half bath - Tracy from Pickerington, OH
Love the bunkhouse and room to breath.
Looking forward to many camp outs with grandchildren?? - Robert
It’s roomy and lots of storage. - Jeremy
The space - Bonnie
The space - Bonnie
The room at the table is spacious. Love the half wall bedroom instead of it being closed in better air circulation. - Kathleen
This RV checks all the boxes we had for our ideal. We love it and are enjoying it very much - Carol
roomy - David from Circleville, OH
The diesel motor. It’s ride is much better then my gas motor home. - Douglas from South Bend, IN
As with the headline, its mainly my wife's baby. So far she absolutely loves it. From my vantage point its a very good camper with a lot of great amenities that make camping enjoyable. - Kenneth
I love the layout(floorplan). - Carrie
We like the layout and coziness of the rig. All the creature comforts are easily controlled with the touch pads. - Ronald
Everything especially autolevel - Stephen from Delaware, OH
We enjoy the flexibility of the fold up bed which is a very nice couch when not in use. The full size fridge/freezer is perfect. I also enjoy the usability of the kitchen/bathroom when the slide is in. - William from Pataskala, OH
We live the comfort and the spacious living space as well as our larger bedroom (great when you have dogs so you’re not tripping over them when you get out of bed lol). The large amount of windows on both sides make it easy to enjoy the beautiful view of our seasonal site! - James
We are loving our Outback 332 ML travel trailer! The floor plan is perfect for the 2 of us and our 2 dogs. They have room to lounge and play.
We also love the extra room and closet space with the bedroom slideout. - Christy from Laurelville, OH
It was the perfect size for my family. Easy to tow and hope to have many of years of fun. - Matthew
Getting out - Antonella from Reynoldsburg, OH
We love that we can use everything in the trailer even with the slide in so traveling is so much easier. - Roger
Ease of access to controls. Nice interior - Kimberly from McConnelsville , OH
Like the layout and the space - Luke from New Lexington, OH
We saved enough on the purchase price that we could add the accessories we wanted as we needed. Plenty of options to upgrade elements over time. - Patricia from Clyde, OH
Absolutely love it. It’s comfortable everything works a lot of great times to come - Anthony
It has everything we were looking for. Kitchenette, bathroom with shower, and sleeps us as a family of 4 comfortably. - Carl from Caledonia, OH
probably the upscale design of the glass cabinets and the fireplace. like the pop up plug on the counter and the fact it has usb ports. and of course outside entertainment center is great. - Kim from Circleville, OH
Plenty of storage and more room to move around than we thought there’d be. Being first time trailer owners, the control board is easy to understand and use. - Beth
The size , the storage , the rustic feel. - Phyllis
Our Vista35f has been a delight! It is easy to drive handles great and very simple to use. Makes set up and tear down clean and simple. - David from Guernsey, OH
It made my wife happy.....the toy garage eliminated our need to pull a trailer for our ATV . - James
Like the size of it. Windows and openness. Simplicity of systems - William
That it is a Class C,2 slide outs, low miles, new tires,
We have not yet gone camping. We are hopeful that everything works.
- Brian from Bethesda, OH
The fact that it isn't super long however has plenty of space for our family of four - Michael from Delaware, OH
Slide makes more room - Roy from Zanesville, OH
We shopped for 2 years to find the perfect RV for us. RCD went above and beyond to help us find what we were looking for , and we purchased our TT.
From sales to financing and delivery , everyone was super nice .
Thank you,
April and Tim - April from Parkersburg, WV
Solid and comfortable - Kevin
Social distancing is easier - Ronald
Shorter length but still full profile and decent build quality. - Nick from SUGARCRK Township, OH
Easy to pull and set up. Good for 1st camper. - Stephen
It’s small size and how easy it is to tow. - Keith from Westerville, OH
I like the extra room it gives us - Heidi
it is very roomy and open inside - Linn
I like the layout, especially the big window in the back at the rear dinette. The AC is in the wall and not the roof. The "Solid steps". The best steps I have ever had on a camper/RV. I like all the outside storage compartments.
We are happy with our camper, but it would be even better with some of the suggested improvements listed below.
- Robert
Getting away. Seeing the country and relaxing!!! - Scott
We appreciated the friendliness especially Justin our sales agent and Seth the Parts agent! We purchased an RV and we had a very pleasant experience! We also enjoyed the walk through with Charley! We definitely recommend this Dealership! - Ed from Avella, PA
The space, it really feels big inside when the slides are out. There is room for our kid and two dogs. The second bathroom will be great for guest while having our own private in the bedroom. - Zachary from Columbus, OH
Storage - David from
Quality - Kathryn
it has the toy Haller - Thomas
We look forward to spring when we can take our new RV out for the first time - Kenneth
We look forward to spring when we can take our new RV out for the first time - Kenneth
Comfort - Randy
The woodwork and cabinetry is first rate
New Tires were a pleasant surprise.
- John
Just getting to know it. Took the fastest trip to NC; then straight to Alabama coast. Then back to Ohio. Dec 27-Dec 31. Big mistake!!!!! But learned a ton. And LIVED. - Martha
The kitchen - Roberta
The electrical system is a joy. I love the touch screen control, especially the feature that tells you how long your power will last at the current usage rate. I also love how easy it is to adjust the furnace temperature. - George from Charleston, WV
These guys were great! Great service worked with us to get us exactly what we were looking for! Knowledgeable and timely - Timothy
I like the design of the exterior and the setup of the interior. - Charles from Bethesda, OH
The floorplan is very roomy and it doesn't feel cramped - Darren from Pickerington, OH
How spacious it is - Aaron
First of all want to compliment ALL the staff. Everyone was very friendly and really did make you feel like they appreciated your business. We had been shopping for camper everywhere from Myrtle Beach, SC to Ohio and finally found the floor plan, length ,etc. that we were looking for at RCD. Turned out great because their center was only a couple hours away from home. We bought in the dead of winter, so we requested we do the orientation indoors. The delivery and sales representatives were able to pull that off and our orientation guide did a fantastic job! This was our first fifth wheel and we left feeling much more confident that we had purchased the right RV for our needs.
So, in summary. Hats off to Jim White, Scott Hochradel and Mr. Goldstein our personal guide for orientation. Great job and sure we will be back in the future. - Wayne from Woodsfield, OH