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Testimonials about RCD RV

RCD to the Rescue!

We had a major issue with our new Winnebago TT which was purchased somewhere else. After picking up at RCD for for warranty work, 2 stabilizers broke loose while merging onto the interstate. RCD sent Buck out who repaired us on the spot! Thank heaven for the great team at RCD! - Keith from Zanesville, OH

Best Customer Service!!

We have been looking for a Class A RV for about 8 months. We finally found the perfect one at this dealership. Our salesperson, Justin, was great. Very knowledgeable, professional and answered all our questions. He stayed with us from the beginning to the end. We are about 3 hours away and everthing was done over the phone. We also talked with Terry in finance whom was also very helpful and answered all our questions. He was very patient with us and worked hard on getting us the best interest rate. When we arived to complete the purchase, everyone was very friendly and made us feel welcome and very important. They really showed their appreciation for our business. Kevin in finance covered everything and the process went smoothly. We really liked the fact that they took the time to introduce us to the service and parts department. From Justin, Terry, Kevin, the gentleman that did the orientation and the rest of the staff, thank you for making us feel important and making our purchase an easy one. - Gloria from Greenfield, IN

Exceptional Experience at Avalon RV

We had the pleasure of purchasing an RV from Avalon RV Dealer, and we must say, the experience was nothing short of exceptional. From the moment we walked in, we were greeted with a friendly smile and a warm welcome. The showroom was clean, organized, and filled with a wide variety of RVs to suit every need and budget.

The staff at Avalon RV are true professionals. They took the time to understand our needs, preferences, and budget, and guided us through the selection process with patience and expertise. There was no pressure to make a quick decision; instead, they encouraged us to take our time and ask as many questions as we needed. Their transparency and honesty were refreshing, and we felt confident that we were making an informed decision.

One of the standout aspects of our experience was the dealership's commitment to reliability. Every RV on the lot was in excellent condition, and the staff provided detailed information about the history, features, and maintenance of each vehicle. This level of care and attention to detail gave me peace of mind, knowing that we were investing in a high-quality product.

The buying process was seamless and efficient. The team at Avalon handled all the paperwork and logistics with professionalism and efficiency, ensuring that we could drive away in our new RV without any hassle. They even took the time to walk us through the features and functions of the RV, making sure we were comfortable and confident before hitting the road.

We highly recommend anyone to stop by if you are in the search of purchasing an RV, which can change your outdoor life like it did ours!
- Sara from North Olmsted, OH

Friendly Dealership

From the moment I searched and located my RV with RCD RV … I have felt welcome and valued … from the moment my salesman - Mark - contacted me after my online question which was after hours + over the weekend … he has been professional friendly helpful and willing to assist in any manner I requested … the entire Staff welcomed me once I arrived (after 15hr drive) the dealership is clean with needed supplies for an RV … My RV was prepped once I arrived and looked wonderful … my walk thru was with Matt - he was knowledgeable and made certain I understood each function and how to winterize plus so much more about the RV … Lannie helped install my trailer hitch with tension sway bars … he took his time making sure I knew how to use and the Do’s & Don’t … financing was a breeze with Jay as he explained the various options and answered all my questions… this team is well managed and will certainly make you feel welcome and valued as a customer … highly recommend this dealership … thank you, KP - Ken from Pascagoula, MS

Great customer service

I have to say that I had great customer service. Even though we didn’t end up purchasing a travel trailer, Sean was very kind. Robin in finance was kind as well. I had a great experience at Avalon in Medina. Thank you so much for your time! I appreciate you! - Marilyn from Columbia Station, OH

Love our new Keystone Cougar Half Ton

First of all. Our Salesman Don Ables was great and not pushy at all. Very soft spoken.and professional. Mike our service guy was also very informative and covered.our unit very well. Our whole experience with the entire staff was wonderful.
Ron & Nancy Miller
- Ron from Lorain, OH

Great Experience

My husband and I have been looking for a newer travel trailer so while he was on vacation from work he went to Avalon. He found Jeff the salesman, Jeff was patient and kind most importantly not pushy. Robyn in finance she was also a tremendous help with getting us financed with a payment we liked. On Saturday we arrived at 9am and we were out of there full walk-thru and papers signed by 10:30am. There was no messing around straight to the point. We are now the owners of a 2020 Forest River Salem Cruise Lite. We couldnt have been more pleased with Jeff and Robyn. - Sally from Fredericksburg, OH

Very happy

I was very happy with the experience at Avalon. Winn was our salesman and he worked with us and got us everything we were promised was very knowledgable about our RV. Mark in finance was very professional and nice. Jeff and Matt in service explained everything about our RV really well and worked great with us! I would highly recommend Avalon to everyone. We have dealt with other competitors and never had the great experience we did with Avalon! - Lisa

Thank you

Thank you for the outstanding service! I came a fair distance for some warranty work on my RV. All aspects of my experience with Avalon RV have been excellent. Tim quickly diagnosed and ultimately repaired the problem, Maya communicated with the manufacturer to get the parts in a timely manner and Jeff worked with me to set up appointments which enabled me to get this done efficiently. In addition the building is set up to make waiting for the repair as comfortable as possible and everyone treated me with kindness. Best of all my RV is ready to roll - thank you ! - Melissa

Great service

Great service from everyone involved special thanks to Kim for her help - Raymond

Warranty

Had some warranty issues with our new RV. Contacted Jeff in service and was told to bring it right in. Did so and Jeff had Steve in the service department go over our problems. Steve was great to work with and got everything fixed and took the time to show us what he did plus he answered our question. Both Jeff and Steve are assets to the dealership. - Keith

Great experience

What a great experience I had at Avalon RV. Very friendly and courteous staff. Even though this was my first purchase from this dealer, they made me feel like I was a longtime customer. Great sales and service staff. GREAT prices. - Arthur

Research

We began our search for our first trailer. We did our research, and got an idea of what we were looking for. We submitted a request to come look at a user trailer and they contacted us immediately. Jeff, the service manager, set up an appointment for us to come look. Once we got up there he was very helpful. He didnt push us one way or the other while looking at multiple units. We eventually decided to go with a brand new trailer and couldnt be happier. What I loved most is that he was not pushy and did not get annoyed with us going back and forth comparing two models. He made everything so easy and informed us of his honest opinion the whole time. Dave is the service department was great during the walk through and Scott in finance was amazing at informing us on all of our options and explaining the paperwork so that we would understand. They have gained customers for life from us! Best/easiest experience purchasing anything of this magnitude - Dana

Used Camper

We purchased a used camper ( 2 years old ) from Avalon . After getting it home we noticed an issue with the axle . Avalon had us bring it in to have the service department check it out . We only got the 30 day appliance warranty so the axle was not covered under it . In less than 30 minutes they had the camper checked and arraigned for a new axle to be shipped to them for the camper . It took about 2 weeks for the axle to arrive and the installation finished with no charge to us . Avalon Treated us well through out our purchase , the service department was very friendly and helpful . I would not hesitate to purchase from them . - Anonymous

Thank you

Want to thank Jeff LoGuidice for his great service. We've been looking for a RoadTrek SS Agile for a few years now and when one was available in Medina's, Avalon RV center we called and made an appointment with Jeff. It was a cold day and Jeff had the RV heated up and running when we arrived. Jeff gave us incredible service by dedicating his full time and attention to us. Answered all of our questions and we shared military family history stories us as well. He took us through the process of purchase, loan and deliver and was there every step of the way. When an issue came up (RoadTrek corporation related) he immediately took care of it gaining us a $1500 rebate from RoadTrek as well as a lesser rebate from Avalon RV Center in order to meet our requested amount. He is always available to answer any questions and does not walk away once the sale is made. If you are looking for an RV I'd recommend Avalon RV Center and ask for Jeff LoGuidice. - Oleh

Shout out to service

I would like to give a shut to the service dept. of James, Matt, and Dave for their fine tuning of my weight distribution hinge....on my trailer.....everything works perfect......thanks again!! Kelly Handwerk Orrville, Oh. - Kelly

Good sized and affordable.

Dual axle for smoother pulling and safety. - Richard from Westerville, OH

Open an bright

We live the open feel and the bright interior. The large rear window makes it feel airy and open. The bed is nice, firm and comfortable. - Farid

Comfortable, easy to tow, nice set up

I like all aspects of it. - BRUCE from NEWARK, OH

Fun & comfortable

Space and furniture

- WADE from Etna, OH

Spacious and comfortable travel trailer.

Functionality - James

Comfortable and a lot of space

That it is new and has the latest accessories. - Steve from Heath, OH

Stylish and Family Friendly

I like the grey color scheme and all the space it has for the kids in the bunk house. I love my farm house sink and out door kitchen as well. - Erin

Overall - love it

Spaciousness and Quality
- Andrew

Well taken care of

Power everything - Aaron from Ravenna, OH

Future home on wheels.

I really love all the storage, the rear den, and the fridg - Franklin

Great class A

Everything - Billy from Alexandria, KY

Luxury and Comfort at an affordable price.

The floor plan and ceiling height. - Donald from Delaware, OH

Good with a couple of problems.

Size and storage capability. - Allan

Great window views from all sides.

The camper has a huge kitchen area. - Jeffrey

Roomy comfort space for a couple

It's more like a small apartment/condo that you can take anywhere. Glamping at a reasonable price. - William

Works good for my needs

A/C is cold and quieter than my older one, Rear seats/beds are comfortable. - Kenneth

Couples retreat

The set up, the refrigerator , the king size bed - Thomas

Fun

The extra room - Ronald

Yes

It fits our life style - Grant

Noisy but easy handling

freedom - Linda from Delaware, OH

Great Trailer

Rear Slide and ease of use - Scott from Lithopolis, OH

Cozy

Amenities like full size fridge, half bath - Tracy from Pickerington, OH

Perfect for the entire family.

Love the bunkhouse and room to breath.
Looking forward to many camp outs with grandchildren??
- Robert

Good people

It’s roomy and lots of storage. - Jeremy

Comfotable

The space - Bonnie

Comfotable

The space - Bonnie

Love it

The room at the table is spacious. Love the half wall bedroom instead of it being closed in better air circulation. - Kathleen

Just what we were looking for

This RV checks all the boxes we had for our ideal. We love it and are enjoying it very much - Carol

comfortable

roomy - David from Circleville, OH

It a very nice motor home t

The diesel motor. It’s ride is much better then my gas motor home. - Douglas from South Bend, IN

Wife's in love with it

As with the headline, its mainly my wife's baby. So far she absolutely loves it. From my vantage point its a very good camper with a lot of great amenities that make camping enjoyable. - Kenneth

Very comfortable and well thought out.

I love the layout(floorplan). - Carrie

High quality class B

We like the layout and coziness of the rig. All the creature comforts are easily controlled with the touch pads. - Ronald

Very comfortable and roomy

Everything especially autolevel - Stephen from Delaware, OH

Great kitchen and fold up bed!

We enjoy the flexibility of the fold up bed which is a very nice couch when not in use. The full size fridge/freezer is perfect. I also enjoy the usability of the kitchen/bathroom when the slide is in. - William from Pataskala, OH

Lots of space and natural lighting!!

We live the comfort and the spacious living space as well as our larger bedroom (great when you have dogs so you’re not tripping over them when you get out of bed lol). The large amount of windows on both sides make it easy to enjoy the beautiful view of our seasonal site! - James

This is a great way to travel!

We are loving our Outback 332 ML travel trailer! The floor plan is perfect for the 2 of us and our 2 dogs. They have room to lounge and play.
We also love the extra room and closet space with the bedroom slideout.
- Christy from Laurelville, OH

Perfect size!

It was the perfect size for my family. Easy to tow and hope to have many of years of fun. - Matthew

Great for the family

Getting out - Antonella from Reynoldsburg, OH

Terrific Couples Travel Trailer

We love that we can use everything in the trailer even with the slide in so traveling is so much easier. - Roger

Comfortable

Ease of access to controls. Nice interior - Kimberly from McConnelsville , OH

Comfortable Toy hauler

Like the layout and the space - Luke from New Lexington, OH

Great entry level camper

We saved enough on the purchase price that we could add the accessories we wanted as we needed. Plenty of options to upgrade elements over time. - Patricia from Clyde, OH

Lots of fun with it VanCamp and three times this year already

Absolutely love it. It’s comfortable everything works a lot of great times to come - Anthony

Definitely just what we are looking for

It has everything we were looking for. Kitchenette, bathroom with shower, and sleeps us as a family of 4 comfortably. - Carl from Caledonia, OH

comfortable

probably the upscale design of the glass cabinets and the fireplace. like the pop up plug on the counter and the fact it has usb ports. and of course outside entertainment center is great. - Kim from Circleville, OH

Spacious with lots of storage

Plenty of storage and more room to move around than we thought there’d be. Being first time trailer owners, the control board is easy to understand and use. - Beth

Cozy and comfy

The size , the storage , the rustic feel. - Phyllis

Stylish and comfortable

Our Vista35f has been a delight! It is easy to drive handles great and very simple to use. Makes set up and tear down clean and simple. - David from Guernsey, OH

Useful

It made my wife happy.....the toy garage eliminated our need to pull a trailer for our ATV . - James

Comfortable and attractive

Like the size of it. Windows and openness. Simplicity of systems - William

Class C with low mileage

That it is a Class C,2 slide outs, low miles, new tires,
We have not yet gone camping. We are hopeful that everything works.
- Brian from Bethesda, OH

Perfect size with all the amenities we need

The fact that it isn't super long however has plenty of space for our family of four - Michael from Delaware, OH

Nice

Slide makes more room - Roy from Zanesville, OH

Best RV dealer around

We shopped for 2 years to find the perfect RV for us. RCD went above and beyond to help us find what we were looking for , and we purchased our TT.
From sales to financing and delivery , everyone was super nice .
Thank you,
April and Tim
- April from Parkersburg, WV

Quality workmanship

Solid and comfortable - Kevin

Too soon to know

Social distancing is easier - Ronald

Seems better after working out the kinks

Shorter length but still full profile and decent build quality. - Nick from SUGARCRK Township, OH

Starcraft Autumn Ridge 26BHS

Easy to pull and set up. Good for 1st camper. - Stephen

Easy Fun

It’s small size and how easy it is to tow. - Keith from Westerville, OH

Lots of room for the size!

I like the extra room it gives us - Heidi

Great travel trailer

it is very roomy and open inside - Linn

Compact, but all the necessities. A small home away from home.

I like the layout, especially the big window in the back at the rear dinette. The AC is in the wall and not the roof. The "Solid steps". The best steps I have ever had on a camper/RV. I like all the outside storage compartments.

We are happy with our camper, but it would be even better with some of the suggested improvements listed below.
- Robert

Relaxation awaitd

Getting away. Seeing the country and relaxing!!! - Scott

RV Purchase

We appreciated the friendliness especially Justin our sales agent and Seth the Parts agent! We purchased an RV and we had a very pleasant experience! We also enjoyed the walk through with Charley! We definitely recommend this Dealership! - Ed from Avella, PA

Everything family needs to travel the country.

The space, it really feels big inside when the slides are out. There is room for our kid and two dogs. The second bathroom will be great for guest while having our own private in the bedroom. - Zachary from Columbus, OH

Helpful

Storage - David from

Surprisingly well made for the price point.

Quality - Kathryn

i know it was used

it has the toy Haller - Thomas

Our RV has been winterized and stored since our purchase.

We look forward to spring when we can take our new RV out for the first time - Kenneth

Our RV has been winterized and stored since our purchase.

We look forward to spring when we can take our new RV out for the first time - Kenneth

Comfortable

Comfort - Randy

Really sharp looking coach!

The woodwork and cabinetry is first rate

New Tires were a pleasant surprise.

- John

Good

Just getting to know it. Took the fastest trip to NC; then straight to Alabama coast. Then back to Ohio. Dec 27-Dec 31. Big mistake!!!!! But learned a ton. And LIVED. - Martha

Just what we wanted

The kitchen - Roberta

Camper-van with the essentials you need

The electrical system is a joy. I love the touch screen control, especially the feature that tells you how long your power will last at the current usage rate. I also love how easy it is to adjust the furnace temperature. - George from Charleston, WV

Excellent service

These guys were great! Great service worked with us to get us exactly what we were looking for! Knowledgeable and timely - Timothy

Sundance 268rl

I like the design of the exterior and the setup of the interior. - Charles from Bethesda, OH

Lots of storage and lots of living space

The floorplan is very roomy and it doesn't feel cramped - Darren from Pickerington, OH

Gorgeous finishes

How spacious it is - Aaron

2021 Jayco Eagle HT 27RS

First of all want to compliment ALL the staff. Everyone was very friendly and really did make you feel like they appreciated your business. We had been shopping for camper everywhere from Myrtle Beach, SC to Ohio and finally found the floor plan, length ,etc. that we were looking for at RCD. Turned out great because their center was only a couple hours away from home. We bought in the dead of winter, so we requested we do the orientation indoors. The delivery and sales representatives were able to pull that off and our orientation guide did a fantastic job! This was our first fifth wheel and we left feeling much more confident that we had purchased the right RV for our needs.
So, in summary. Hats off to Jim White, Scott Hochradel and Mr. Goldstein our personal guide for orientation. Great job and sure we will be back in the future.
- Wayne from Woodsfield, OH

Finally

Tv and shower - Dave from Obetz, OH

Home Away From Home

The decor is beautiful, and it has all the features we've been looking for, at a price that made it perfect for us. - Bryan from Marengo, OH

Fun

Moved from towable to drivable and like it. Not too big. Meets our needs. - George

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